Vaccuming and wool carpet

Vaccuming and wool carpet

I have a Z60 Ultra Roller Complete and since a month I have a new carpet (made of wool). The Z60 is destroying my brand new carpet.

It’s pulling out the wool fibres as it is vacuuming, resulting in wool debris coming from the carpet everywhere.

Result: I have a great looking new carpet looking filthy.

Is this normal with a new carpet and will it stop after a while, or is it because of the rolling brushes it pulls out the fibres and this will go on forever?

Another thing, when it’s emptying at the dock, it sounds like a plane taking off, really loud. I had the same robot before, got it replaced with a new one, and that didn’t make such loud noise. Is it a firmware update?
PS: my previous one seemed to do a much better job…

u/dromedaris88 — 6 days ago

Z60 Ultra Roller Complete - “roller mop stopped or stuck”

Hi,

My Z60 Ultra Roller Complete has been acting up. It speaks out the malfunction “ roller mop stopped or stuck”. So I have cleaned that whole compartment thoroughly , but it is still saying the same error. When I switch to vacuuming function only, the error “mop cover error” occurs.

I have cleaned it all multiple times but this does nothing. I’m starting to think it is a sensor malfunction.

Help!?

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u/dromedaris88 — 2 months ago