u/drwillie91

I’m looking for some feedback on a situation that happened at a family friend’s wedding this past weekend in South Western Ontario.

I attended the wedding as a guest and was helping with bartending. As the evening unfolded, i stepped in and acted as an intermediary with the caterer because I wasn’t emotionally involved and have experience dealing with difficult conversations professionally

Here’s what I personally observed:
The caterer was contracted to arrive at 4:00 PM.
Dinner was scheduled for 5:15 PM.
At 3:55 PM, the wedding planner received a text from the caterer stating they were running behind, all of the food was ready, and they were leaving Komoka for the venue in Innerkip.
The drive is normally about 45–50 minutes.
At approximately 5:45 PM, the wedding planner called again and was told they were “super close.”
The caterer didn’t arrive until approximately 6:20 PM.

When they arrived, I observed cooked ribs, wings and flank steak being unloaded in aluminum trays from the bed of a pickup truck. Vegetables were still being cooked on site and meat was being reheated on a small barbecue.

Over the next 90+ minutes I observed cooked food remaining in aluminum trays and cooked flank steak remaining on cutting boards while preparation continued. I never observed food temperatures being taken or recorded.
Before speaking with the owner, I asked the two catering employees whether they had been monitoring food temperatures or could provide temperature logs. They told me they couldn’t verify temperatures and couldn’t provide any logs.

Later, when the owner arrived, I requested the temperature logs directly. He declined and told me they “can be shared in court.” During that same conversation, both he and his brother acknowledged they couldn’t guarantee that safe food temperatures had been maintained.

At approximately 8:15 PM, the bride and groom decided to reject the remaining catered food because of the delay and concerns regarding food handling. They ordered pizza instead for approximately 100 guests.

Before the owner left, I confirmed the remaining inventory with both the employees and then again with the owner:
approximately 50% of the ribs remained
approximately 35% of the wings remained
100% of the pork shoulder remained
100% of the flank steak remained
I advised the owner that the bride and groom were rejecting the remaining food and requested that he remove it from the property. He refused, maintained that they had accepted it, and left the food behind.

I’m genuinely interested in hearing from people with experience in catering, food safety, hospitality, or Ontario small claims.
Based on these facts:
Do the food handling concerns seem objectively reasonable?
Does this sound like a situation where a partial or full refund would be reasonable to pursue?
If you were in the bride and groom’s position, how would you proceed from here?

I wanted to share my experience with my 2024 F-150 Lightning and see if others have had similar issues.
My wife and I purchased a brand-new 2024 Lightning from Woodstock Ford in October 2024. We also purchased the 8-year/200,000 km extended warranty because we planned to keep the truck long-term.
Unfortunately, our experience has been frustrating from the very beginning.
During the sales process, our salesperson repeatedly told us that the Ford Mobile charge was included with the truck. He reviewed the charger specifications with us and explained that it would charge at 32 amps. When we built our garage, we had already installed a 30-amp outlet with the intention of eventually owning an EV. Based on the information provided by the dealership, we hired an electrician to install a second circuit and outlet capable of supporting the Ford charger before we took delivery.
We had considered simply purchasing an aftermarket charger that could be configured to work on our existing outlet, but decided against it because we believed a charger was already included with the vehicle.
On delivery day, there was no charger. The salesperson went looking for it and eventually apologized, explaining that it was not included after all and would need to be purchased separately. We ended up spending approximately $800 on the charger in addition to the cost of upgrading our electrical service.
When we raised our concerns with dealership management, the response was disappointing. We were told that if we were unhappy, they would be willing to unwind the deal, but that our deposit would not be refunded.
A few months later, during our first winter road trip to go snowboarding with friends, we experienced our first major vehicle issue.
With approximately 20% battery remaining, we stopped at a DC fast charger and received charging faults. We tried every charger at that location without success. We then spent over an hour driving between charging stations, each one producing the same errors. By that point the battery was down to approximately 5%.
Because roadside assistance could not provide a tow truck for roughly 10 hours, I paid out of pocket to have the vehicle towed to the nearest Ford dealership. We missed the first day of our trip and lost our prepaid, non-refundable lift tickets.
The cause was eventually diagnosed as a crack in the charging port assembly that allowed water intrusion and freezing, preventing DC fast charging.
In January 2026, the truck suffered a high-voltage battery system failure that required battery module replacement. The truck was out of service for approximately three weeks while parts were obtained and repairs were completed.
Most recently, at approximately 61,000 km, the frunk latch system failed. The frunk would either not close or would unexpectedly pop open while driving. The truck had to be towed to the dealership again and the entire latch mechanism required replacement.
This failure occurred just outside the factory bumper-to-bumper warranty. Fortunately, I had purchased the extended warranty, but I was surprised to learn there was a deductible and certainly did not expect to be relying on extended warranty coverage within the first year and a half of ownership.
At this point, the truck has experienced:
-Multiple recalls
-A charging system failure requiring a tow
- high-voltage battery failure requiring module replacement
- frunk latch failure requiring another tow
-Significant cumulative downtime
Both Ford Customer Service and the dealership have advised that there is nothing they can do beyond repairing the vehicle under warranty.
I’m curious whether other Lightning owners have experienced similar reliability issues, and whether anyone has had success obtaining goodwill compensation, warranty extensions, or other assistance from Ford after repeated major failures.

Looking for advice and a reality check.

I purchased a 2014 travel trailer from an auction (Ontario) and picked it up yesterday. The listing described the trailer as being in “good condition,” specifically noting “good tires” and “no leaks.”

Within a couple hours of pickup, I identified the following:

- All four tires appear to be original (10+ years old), heavily dry-rotted, and one has a sidewall bulge. They are not roadworthy.

- The battery was disconnected, so I used my vehicle to power the trailer to open the slide-out.

- Upon opening the slide, I immediately noticed moisture under the floor.

Since then (within 24 hours), I’ve discovered more serious issues:

- The slide-out floor is severely rotted and has separated from the sidewall.

- There are signs of long-term water intrusion.

- The underside and edges appear to have been covered with heavy amounts of sealant/tar-like material.

- The slide-out trim had been taped shut.

These issues would not have been visible during a normal viewing with the slide closed.

I contacted the auction house within 2 hours of pickup to document my concerns. They responded that the trailer was sold “as-is, where-is,” and referred me to their terms (“descriptions believed accurate but not guaranteed”).

I understand the risks of buying used items at auction and that it was an as-is sale. However, my concern is that the listing made specific factual representations (“no leaks,” “good tires”) that appear to be objectively untrue, and that the condition suggests prior knowledge and attempts to conceal damage.

I’ve reached out to both the auction house and the consignor but have not received a response.

I am not looking to return the trailer or undo the deal- I simply want to engage in meaningful conversation in hopes of finding a resolution.

Appreciate any insight or reality check.