horizon university rant
I used to study at Skyline (now Horizon) because it was in University City, Sharjah. It was close to my home, the area was nice, and overall it was just super convenient.
Then out of nowhere, they told us the campus was shutting down because of a lease issue. We were basically told we'd have to transfer to another university like the University of Sharjah or Al Qasimia. Skyline said that if we transferred to the University of Sharjah, they'd arrange everything using our existing tuition fees.
So I went to the university to ask what I needed to do, and honestly the staff acted like I was the reason the campus was closing 💀. I completed all the transfer procedures, paid AED 3,000 for the transfer fee to the University of Sharjah, and another AED 100 for the required medical test.
Then suddenly Skyline announced they got approval to reopen in Ajman instead. At that point they told us our only options were either:
- continue with Skyline in Ajman, or
- pay the FULL tuition ourselves if we still wanted to transfer to the University of Sharjah.
Like... what?? We had already gone through the whole transfer process because of THEIR closure. It genuinely felt like we were trapped.
We then had to move to the Ajman campus, which is around a 45-minute drive from my house. On top of that, we lost about six months while they were sorting everything out, so half our academic year was basically wasted.
When the Ajman campus finally opened, it was honestly disappointing. It felt cramped, there was barely any parking, no space to move around, and it looked more like a small institute than a university. Our old campus had a gym, stadium, and much better facilities. Despite giving us way less, they still charged the exact same tuition. We're talking over AED 200,000+ in tuition fees.
The student services department made everything worse. They were rude most of the time and didn't seem to care about the stress students were dealing with. They also make students pay tuition in advance before allowing access to class schedules. Even after paying, the schedules sometimes had missing courses or terrible timings that created even more problems.
To make things worse, the student portal even went down the day before exams, so students couldn't access important information when they needed it the most.