More 1st Gen Echo Woes
After wrestling with the Alexa app, and performing setup *twice,* once to connect to WiFi and once to register to my account (it seems the setup flow is broken and both things don’t happen in one go), I now have 2 more outstanding problems:
\- Saying “Check for Update” tells me there is an update available. I tell it to start. Nothing happens. Also trying all the tricks to force an update (press mute, wait 30 mins etc.) don’t seem to be achieving anything. Device has been on for a few days now.
\- Wake word functionality in the app seems to be broken. It is stuck at “Loading…” and says it times out trying to fetch the wake word. All the entries are greyed out. Asking Alexa to change the wake word tells me to go to the app 🤷.
I saw a post from 6 months ago with someone with the same issues. Conveniently the thread is locked so I can’t check up with them.
Anyone faced similar issues/know a workaround? Amazon support just sends me in circles and then passes me off to someone else equally as clueless.