u/elizbutt

Customer walked out over 10% coupon

Hey y’all! Has any other employees/customers not had the 10% coupon send to email?
Yesterday I had a lady come up to check out (my store is all self check out) I walk her to a register, tell her about email, then she gets a little pissy all of a sudden and says “I’ve put my email in the past 3 times and I’ve never been sent anything” I proceed to tell her that I’ve had a couple of other people with the same issue. These people swear to me that they put their email in correctly. I proceed to tell the woman that I really can’t do anything about it because I have no control of if the coupon sends or not. I pulled out my phone to show her what to look up on her email. She then proceeded to ask if she could use one of MY coupons…. Lady. I can’t even use my coupons😒 (to be honest I have let very few people use my coupon but this lady was atp being a bitch) so obviously I tell her no and she says “well it’s really messed up that you guys advertise this and it just never sends!” Bitch….”you guys?” I just work here ma’am🫩 she then throws her hands in the air and says some bs like “ion even want this stuff no mo!” And walks out. Thankfully it was only like 3 items.
Damn. Mb I realize this is more of a rant but my point is has anyone else not had the coupon send through? The lady checked her spam too.

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u/elizbutt — 8 days ago