Wyze Solar Cam Pan Killed My SD Card As A Final Send Off When Deactivated by Wyze, and Wyze Issued Credit to the Wrong Store
Went through the whole recall process. Wyze support installed the battery drain software on the cam so I could verify if the camera was subject to the recall. It was ok, except that Wyze apparently can't push the old firmware to the camera remotely so I was left trying to figure out how to install the regular firmware (the instructions they sent me did not work).
Wyze then proceeded to deactivate the camera remotely, even though the actual device was ok, and issued me a refund (fair enough I guess). Except that they issued the store credit to the American store, which would not let me buy and ship to Canada.
Additionally, whatever they did to the camera to remotely deactivate it permanently bricked my SD card by blowing the hardware fuse to enable write protection.
So now after weeks of going back and forth with Wyze support I dont have the camera I bought, I have credit to a store that doesn't ship to me, and a dead SD card.
Thanks Wyze! What a wonderful way to be treated as a customer.