r/wyzecam

Version: 4.70.3.4200

What’s New:

• Improved device reliability to reduce the risk of device failure under unstable power conditions

I deleted an old camera from my app and now found a use for it. When I try to re-add it it fails every time. I get to waiting to connect prompt, but it fails immediately. I’ve tried to factory reset where you hold down the set up button for 10 seconds and a power cycles but no luck. Any other suggestions?

It’s been over a year since the “we’re working on RTSP” for the v4 and several months without official replies in here.
We’ve proven it’s useful and a major decision for many users that RTSP support is expected. Where’s the v4 update?

I've had 5 Wyze cams V2/V3 for quite a few years and just dealt with the issues. I rarely updated their flaky firmware and only if I had too. Mine are so old I've still got Cam Plus lite or whatever it was on most of them. I did $19.99 a year on one cam so I could switch back and forth on the PC and see a cam. In September it's goin to $29.99 I think I saw. I added TP Link smart plugs to each cam so when they go down I can reboot them. They drop wifi at weird intervals with no rhyme or reason, but 75% that's not an issue. The spotlight/floodlight accessory has to be physically unplugged to reset it. That's a hassle right there. I just got a Tapo cam from Walmart, the cheap 1080p one for around $20. So far so good with an SD card. I've been able play back something without a major problem. It does more than my Wyze cams and I don't have to pay extra. I bring up the camera on my phone and it's there ready to view clips. I'm thinking I might finally ditch the Wyze cams soon. When I look at how much time I've spent keeping them up and running well....

When going to ‘SD Card’ to playback content and sliding to the time I want to watch, it just ‘auto plays’ by jumping a minute at a time all the way to ‘current time’. I have no ability to do anything with the controls.

Details:
Wyzecam floodlight v1
128gb Wyze sd card
Firmware: 4.36.17.10
Floodlight firmware: 1.0.0.55

Troubleshooting so far:

1. Restarted device
2. Reformatted card
3. Shutdown device for a few minutes
4. Swapped sd card

Anyone running into this or know if it could be related to any firmware updates?

TIA

More than half the time the cameras don't load. Wyze can v3 and OG. They just sit there at step 1 of 3. This started maybe a firmware update or two ago.

About 25% of the time the app doesn't work and is literally just a black screen. I have to force close it on my phone.

Pixel 10 and iPhone 15, same situation.

What works is restarting the cameras, then they work for a while, then all connections will fail again.

I used to recommend wyze years ago but the software is so, so bad that it makes them paperweights. And before anyone says connection issues: full three bars of connection in each camera settings menu .

It's the trash software.

All four of my Battery Cam Pros are recording exactly 5 minutes on every event, regardless of the Maximum Video Length setting. They continue recording for the full 5 minutes even after the event/motion has ended. The resulting cloud event is only a thumbnail and says “Failed to upload to cloud.” This started immediately after switching from Cam Plus Unlimited to Cam Unlimited Pro. Anyone else had an issue like this after switching subscription services?

I have updated the firmware and the Wyze app on my phone. The SD card playback feature so I can see my events has no playback button. What has happened or what am I doing wrong? I've looked at all the options and I don't see the ability to view my events from my SD card. Is anyone else experiencing this issue?

Since this morning all of my devices (lights and two light strips) are showing as offline. I power cycled the lights and was able to readd them, which means they were doscoverable on the network and they immediately were listed as offline. Anybody else experiencing problems like that? It feels like an app or server problem, since the lights were able to be found and added, not a firmware problem, though that's always a possibility.

In the last couple of weeks, I got notifications several times on my Samsung S24 Ultra (Android 16) that my Wyze App 3.19.0 (935) is using too much battery in the background, it suggested to put the app in deep sleep to extend battery life. I also noticed that my battery drained much faster than usual.

Does anybody have similar issues ?

What would happen if the app is put in deep sleep ?

Appreciate any comments and suggestions.

Log ids 2516048 and 2516097. The app is still sending me dual notifications for every event. The chime I have selected (wyze sound 3) initially when the event is detected and another once recording has ceased usually moments later and the chime is wyze sound 1 which I never selected. It is infuriating. This is on all devices, 3 Floodlight cams and one pan cam. Everything is updated and is on Android.

After my light switches, thermostats, security system, and more stopped working because WYZE is taking literally months to fix it, What company is a reputable company I can trust when I throw my WYZE stuff in the trash? Anyone got good options?

Does Wyze use the dns provided by your home router or is it preset to a dns like Google dns(8.8.8.8)?

Has anyone else had this issue? I ordered a lock/cam combo bundle and ended up getting two hoodies. Contacted support, they resent the order and this time I got a pet nail grinder. Both of the packages received remind me of something from TEMU.

This began yesterday, which is also when version 3.19.0.17 of the Wyze app was released).

Unlike the breakage of a couple of weeks ago, where we would get the message "“No Shortcut Selected” when trying to run a *selected* shortcut (and that was acknowledged by Wyze as their bug and fixed in a subsequent app release), since yesterday, trying to run an iOS shortcut from my iPhone 17 results in the message "The shortcut could not be run because an action could not be found".

Hey u/wyzecam, are you aware of this issue?