Eufy Omni C28 (brand new) issue
I was so happy i got this robovac for 430USD. Got it immediately (two days after ordering) and the cleaning was flawless.
The only issue? It has never successfully returned to the dock station. Not even once. It just circles around without any success.
I tried everything. Factory reset, clean sensors, clean the swivel wheel attachment EVERYTHING.
Currently speaking with their rep via app but i’m very worried that it will not be replaced since I ordered from the Philippines (thru Shopee, sold by Anker official store - while the store is legit, may be possible that they wont recognize shopee as an official channel for sales)
If you guys know the solution to this, let me know i’ll take whatever just to fix my dumb lovely robot.