u/exlegalalien — reddlx

Call from Rivian Service

So...I got a call from Rivian Service yesterday advising (via voice mail - I couldn't pickup) that they "have detected a potential issue with the high-voltage distribution system" in my R2, and that I should call back to schedule an inspection to "make sure that everything is working as expected." When I called back the standard 855-Rivian-5 number, the person who answered was confused initially, but after about 10 minutes appeared to have found some notes and scheduled a service appointment for next Wednesday.

It appears that Rivian not only collects telemetry data, but also actively monitors it for issues and reaches out proactively when there's something suspicious. Useful ... and a little creepy at the same time. ;)

Anyone else had a similar experience or a problem with the high-voltage distribution system?

E.T.A.: As others have mentioned, it could be that they are reaching out to the owners of vehicles affected by a manufacturing or some other type of issue based on VIN. Less creepy, but just as useful! I'll ask when I go for my appointment,

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u/exlegalalien — 13 hours ago

▲ 6 r/RivianR2

Anyone using R2 Digital Key with a Moto RAZR?

Trying to setup my new R2 with a digital key - the kind that gets added to Google Wallet - and get the error that "This phone isn't supported with this car." The error comes from Google Wallet - not Rivian app and it appears when I place the phone on the wireless pad to initiate the setup or when I click on the Add to Google Wallet button. My wife's iPhone works fine.

The RAZR is up to date, running Android 16 with June 1 security patch. UWB and NFC are both enabled.

I don't see any reason why the phone wouldn't be supported - it seems to have the necessary hardware - so I wonder if there's some list of "approved" devices and my 2025 Ultra isn't on it?

u/exlegalalien — 1 month ago

▲ 1 r/razr

Anyone using Rivian Digital Key with Ultra 2025?

Trying to setup my new Rivian with a digital key - the kind that gets added to Google Wallet - and get the error that "This phone isn't supported with this car." The error comes from Google Wallet - not Rivian app and it appears when I place the phone on the wireless pad to initiate the setup or when I click on the Add to Google Wallet button. My wife's iPhone works fine.

The RAZR is up to date, running Android 16 with June 1 security patch. UWB and NFC are both enabled.

I don't see any reason why the phone wouldn't be supported - it seems to have the necessary hardware - so I wonder if there's some list of "approved" devices and the Ultra isn't on it?

u/exlegalalien — 1 month ago