Frustrated question about ICRC Delegate recruitment process
Hi all, I am unsure about what to do now.
Two weeks ago, on Monday, I finally received the communication from ICRC that I was shortlisted for the recruitment process to become an ICRC delegate. For an unfortunate coincidence, that exact day I was leaving for Canada, and was therefore unable to immediately do the language test (first step of the process). Luckily, they give you 7 days to do the test, I guess anticipating a situation like mine, and I didn’t worry too much.
After arriving to my destination, and overcoming jet lag, I finally tried the test, well before the deadline. However, when I clicked on the link provided, a message came up saying, I quote, "This company has no remaining assessment credits. Please contact them to resolve the issue”. Moment of panic. I immediately emailed the person who sent me the email saying I was shortlisted, since they said to contact them for any technical issue. Took them three days and one follow-up from me to answer with a very vague response stating that they were looking into the matter.
Two days later, the same email address re-sent me the same email I received initially, saying I was shortlisted, but with no new link for the test. I immediately emailed back asking for the link. Another two days have passed, and still nothing. I am sending another follow-up.
I refuse to lose such an opportunity for technical issue. Has anybody ever experienced this? Who else could I contact for help?
Thank you!