u/freema22

▲ 47 r/Ring

Suddenly getting "This footage is unavailable" on all cameras

I tried posing this on the official Ring support community, but I have gotten no responses. I run a mix of Stick-Up cams and a doorbell cam. Three of the four are powered and one is on a solar panel. All have strong wifi connections.

Within the last few weeks, on the Ring app, all of my 4 cameras are showing "This footage is not available" whenever I try to view snapshots between motion events. I have made no changes to the cameras, internet, or router settings. I have tried resetting my cameras, but there is no change.

Any ideas what could be causing this, or what the fix is?

reddit.com
u/freema22 — 4 days ago