u/fullofpaint

We're using Spectrum internet and voice for our business but our city has rolled out municipal internet at a much lower price (@ 500Mbps) so I'm looking into moving us to a VOIP solution to get us fully off Spectrum. Goal is to keep it under $100/month.

Been reading up but could use some further knowledge from the hivemind. We're a small shop and I do all our own IT with just enough knowledge to get us by haha.

Looking at RingCentral and Ooma right now. Was considering the Ubiquiti offering as I want to add their security system down the roads, but we'd really want phones with physicals buttons and they also don't have any standalone handsets.

Right now we're using our old analog phones with an ATA provided by Spectrum. We have one fixed phone for our office and 3 handsets that float around the shop. Not tied to the analog ones but we'd definitely need hardphones to replace all of them. We only have two dedicated users, one who would be a softphone, all our other phones are floaters for the shop. So would we still have to pay for a user for each handset?

We also are currently paying for 5 lines; our main local number, an 800 number, a fax line, and 2 spillover lines for heavy call days. With a VOIP setup would we still need all of those extra lines?

We really don't need most of the fancy features a lot of the services offer, but need a rock-solid reliable option. Any other things I should be aware of when looking at pricing?

Ok I'm totally baffled on this one.

Downloaded an excel report on Monday . Made an additional sheet inside that workbook that was unrelated to the report. Saved it and left for the day.

Came back Tuesday and noticed the original sheet with the downloaded data was gone. But the other one was still there. I second guessed myself and figured I'd deleted it yesterday (wasn't relevant to the rest of the work) and just forgot. Kept entering data as well as modifying the layout. Saved it, closed out Excel and left for the day.

Wednesday, nothing wrong with the file. I add a couple more sheets and rearrange data on the existing sheet.

Today, Thursday I opened the same file and all the additional sheets I'd created except the first are gone. And all the layout changes I'd made to the original have reverted to what it looked like on Tuesday. Checked to make sure the sheets aren't just hidden and they are not.

Occam's Razor would say I just forgot to hit save when I closed it out the day before but this has reverted to a version from two days ago, and I know I closed out the program and saved it both days.

We do run a Synology Nas with the active backup. It runs @ 3am every morning. I ran the one from this morning and it's what I have, missing all the additional stuff I added. I ran the one from yesterday and that one does have all the additional sheets but of course missing the data I entered yesterday.

It's in a non-one drive folder so there's no other backups or revisions I can check. I've searched the whole PC to make sure I didn't "save as" save it somewhere else. I checked the recycling bin to make sure I didn't delete it. I'm the only person with access to this computer besides one remote worker and I checked our teamviewer logs to make sure they hadn't logged in and confirmed with them as well.

I don't mind recreating my work but I don't see how it could possibly have reverted to this version?