Has anyone ever had any luck getting through to First Bus
I am a commuter and I take the bus almost every day and I am always surprised by how shite the service is.
On a day to day basis, the bus is over 30 minutes late and is only an ever a single decker when there are hoards of school kids getting to school in the morning. This means that half of the pupils are left at there stops when we pass or alternatively, the driver stuffs everyone on and people are basically sat on top of each other.
Yesterday, my bus driver shouted at a group of small school kids to “fuckin get oan!!!” when they were reluctant to push into the heaving bus, after this I thought I’m going to try and complain again because the complaint form has never worked for me.
I sat with it for about 30 minutes trying all of the formats to get it through but it always comes back saying the antibot verification failed?
Has anyone ever managed to get some feedback to them or better yet, have any sort of positive change as a result?
Sorry to sound like a miserable cunt but I’m so tired of these private transport companies not giving a fuck.