r/lashextensions

hey so basically I have been going to this local salon for 2 years. I wouldn’t say I go all the time but when I do get lash extensions every few months I go here. She does a really good job and they last longer than any place, I have loved every set, and really like her (shes the owner)

However I booked with a different staff member last Friday, and my lashes were noticeably uneven. I went back for a correction the next day, and instead of adding lashes to the sparse eye she removed from the thicker eye, making my lashes still uneven but on the other eye now. This is what they looked like a few days after the correction. I gave time for them to settle but the thinner (left) eye kept shedding significantly and i noticed some lashes glued to my eyelid. I didnt get them wet for a few days and ive never had this happen so i dont feel its on my end.

i ended up messaging and explaining this and asking for a partial refund, we went back and forth paragraphs after paragraphs cause they kept saying they wont refund me and how its been too long since Ive had the lashes. Then they told me Ive requested multiple refunds and how they do not want me as a client. Ive only ever requested one previous refund a year ago because i got my nails done there and they were quite badly done. Never had an issue when i told them i wasnt happy with the nails.

I did get quite firm/formal, and requested i receive at least 40% back because I paid $120 for lashes that were uneven and messy. They only wanted to refund me 30% which I found unfair and sent another message, they left me on seen but i did get 40% back. I found out today they had also blocked me. I am actually so upset about this all because i have been a returning customer happy with every other set and had a lovely relationship with them. I may have been stern, but I thought they would be understanding or helpful. I feel they didn’t even ask to see the lashes, or apologise for how they turned out. I feel they treated this situation way differently than i expected them to. Why am i made out to be the bad guy? Do they think im lying about this?

I feel upset because although these lashes weren’t good and i wouldn’t go to one of the staff again, i still want to get my lashes done by the owner as hers are good . I have been to other salons and they dont last the way hers do. I feel like i wont find another lash tech like her and i dont know what to do. I feel like i should text her apologising for being harsh and send her a photo saying how i was just disappointed with the set and the way things were handled, and felt a refund was only fair and wish her the best. But then i feel a little angry that i still paid $70 for bad lashes and service and how ive been blocked. I just dont like ending things on bad terms, but I feel they should be the ones apologising to me for this all. I want to add my lashes look 10x worse now and it’s been less than 2 weeks. Most importantly i just hope theres no damage to my natural lashes.

Hey everyone new to this sub and new to lashes. For backstory I’m doing a course online purely to learn the basics + business training and WHS and receive my cert and have mostly been practicing myself with advice from one of my lash techs that’s also an educator. However while i’m confident in terms of understanding the process I’ve really really struggled with using mannequins as the lashes are very difficult to stick to and was told by my lash tech that this is normal as the mannequins have plastic lashes and real lashes are easier to lash. I do not feel confident enough yet to try on a friend, even though they are excited to model, any advice for in the meantime?

edit: In case you ask about my glue, i’m using Meraki’s The MVP which was recommended to me by my lash techs and has a 1-2s dry time and is pretty forgiving in terms of temp and humidity. The slower dry time is very helpful for correction but with plastic lashes I find it works against me and one small bump and they slip out of place.

I’ve had like 11 lashes fall out already and it hasn’t even been 12 hours since I got them done. My left eye kinda looks wonky cause I have a bald spot from waterproof mascara.

Edit: they were falling out as I was brushing them which I feel like they shouldn’t be falling out due to just that

Edit 2: I literally had like 11 more fall out 😭😭😭

I have very short lashes and not the most full either. I went and got lashes today and spent $165. I asked her for natural looking lashes and said I didn’t want them heavy and unnatural looking. These are what I got. Am I overreacting or are they really bad? This is the first time I’ve done them, I try to save money and do everything DIY as a mom of two but I hate how clusters feel but love the look. I’m so sad second photo is what I was hoping for. I feel like mine look clumped and spidery 😞

I visited a salon that was well rated online, and did lash extensions as well as nails, brows, semi-perm makeup and fillers.

I saw they had availability online so went as a walk in and they were happy for me to get them done- £55 full set. The girl doing them seemed slightly inexperienced- had drying acrylic on her nails that smelt bad while doing my set. It took her ages to set up and position stickers around my eyes and didn't understand what I meant by hybrid and insisted I they were spiky lashes that I wanted.

The service itself last around 35 mins max and was fine apart from occasional nipping of my eyes and felt like she plucked out my inner corner lashes. However, when she showed me they looked pretty decent and I booked in for 2 week infill.

This was on the Friday afternoon, she advised not to get wet for 24 hours and I didn't until the Sunday.

On Monday morning, my second end lash seemed clumped and twisted as if it was too heavy for the lash supporting it and it was leaning into and irritating my eye. i brushed it with a spoolie hoping it would help but it didn't. It continued the same for the rest of the day and Tuesday.

On Wednesday morning I woke up and while brushing my teeth two clusters of lashes fell off my left eye and another was half out. Wednesday evening another 3 fell out the right eye.

On the Wednesday evening i went to the salon and asked if i could get lashes repaired as i wasn't happy i had gaps after a few days, and didn't want gaps for another week and a half. The owner advised the lash tech was on holiday and wouldn't be back until the day before my fill and she's moved my appointment to then. I said if this keeps happening by then I'll have no lashes and it's a long while to go around like this. She said the gaps don't look bad and i should brush the other lashes to fan them out. Laughable.

I will attach images of the day of and then now. I am so upset I have spent £55 on them and another £14.50 deposit on infill appointment. She said I won't have to pay the other £14.50 on the day due to the gaps but really I don't want to go back and want another salon to take them off and give me a better fresh set. I'm so upset, and feel so self conscious. I'm also irate at the money spent £70 on this disaster, and mother £75 booking in somewhere for a removal and new set before my holiday abroad.

Any advice, I'd really like at least the refund of the deposit.

Today's lashes

Getting mine done for the first time next week. Been wanting them since the beginning of time and since I’m going on vacation in July, I want to be able to do minimal things to my face and not cry when I look back at photos.

I figured it’s probably better for me to get them done now and just go back for fills before I leave. I’d like to get used to them, not hate them, and avoid any reactions.

I have included my face with and without makeup.

Please help.

Ok bye

I don’t think my lashes are bad, just not what I asked for. How do I
a) make them spike until my fill and
b) describe/ask for that first photo?

Thanks!

Soft volume & wispy
Design: Doll eye

Having some redness in one eye but otherwise I love them

I think it’s missing a lot of fullness and the spikes i was super clear i wanted:(
But i dont have experience at all. What do you guys think?

Made my lashes yesterday, tbh idk how I should feel about them. Idk if I like them or not. What do you guys think?