Received damaged purchase… 3 weeks ago
It’s Columbia willamette. Box was packed poorly - very little padding for glass and items loose - and it looked like FedEx was playing soccer with it. I reached out with photos. They said send more. I sent more. No reply. I messaged a few more times with no response before finally messaging corporate. They’re only replying to every 2-3 messages I send, and Im not spamming them, I’m waiting 2-3 days between them. Just message me back and say it’ll take such and such time for us to figure this out, or tell me to fuck off, something! I’m confused and heckin annoyed. Any suggestions?