Help getting my EcoFlow Glacier repaired
Hi all -
I have an EcoFlow Glacier classic that has decided to fail on me. It's not that the fridge doesn't turn on, but rather, it is CONSTANTLY set to freeze. It doesn't matter what temp I set the fridge to, I can set it to its absolute highest it can go, and yet it will still run as cold as it possibly can.
I read online that this could be a failure in a sensor or capacitor. I tried to contact EcoFlow regarding this, but they redirected me to contact the distributer I bought the EcoFlow from. I explained to tech support that I don't understand how a 3rd party authorized seller would repair the cooler that they themselves have built.
I never got a response thereafter. At this point, I can use the fridge as a permanent freezer chest, but I am quite disappointed at the fact that I spent around $800 for it to only give me about a year and a half of proper operation and only 1 road trip of use.
If anything, I am willing to even send this off to any third party repair company if any exists. So my question is, does anyone know what my options would be here aside from just buying a new fridge? If there is a repair shop I can send this fridge to, what would that be, and would it even be worth it?
I appreciate any advice in advance! Thank you!