u/glamopticon

▲ 18 r/WMATA

elevator/escalator status page has been disappeared

I just tried to check if the elevators were in service at the station I was going to and it appears that the usual page (https://www.wmata.com/ride/elevators-escalators.html) no longer lists what is out of service at each station (it was kept updated real-time), it is now just a generic informational page.

I am disabled and this page was very helpful for me to check to see if a station I was going to would be accessible to me. I know you can sign up for alerts for specific stations, but being able to check the status real-time at any station was a really helpful feature that I am very disappointed has been taken away.

For an example of how this creates inconvenience: say I am signed up for alerts on the stations closest to work and home. One day, I have to swing by another station to run an errand. I would have no way to know in advance if the elevator is in service in that third station.

For another example, I used that page to discover that Dupont Circle had a long-term modernizing project on the elevator (it was out of service for a number of months). Again, there would be no way for me to know about that by signing up for alerts.

WMATA staff, this page was a very important service to people with disabilities, and also people without disabilities who have to use the elevator, like bike commuters or parents with strollers. Thank you for considering bringing it back.

reddit.com
u/glamopticon — 3 days ago