u/godbreath

Posting as a PSA for anyone looking to purchase parking tickets off StubHub. I was looking to purchase parking tickets for SAP Center in San Jose and there is a scammer out there selling $7 tickets for $25-35 listed under a different lot.

Scenario 1: I selected "Lot ABC" which is right next to the venue. The description said "over a 15 minute walk to the venue", but I assumed that it was just a mistake since the overall section should still be Lot ABC. I ended up receiving tickets for a different garage that is a 15 minute walk and only costs $7 on SpotHero. Support has been unhelpful in getting any sort of compensation

• My order receipt does not say "Lot ABC". This section detail is completely lost except for a small snipped where it says "More seats near you" and lists more Lot ABC tickets before other lots.
• The seller priced the ticket at $25 vs $60 for other tickets in Lot ABC. Since the seller tickets were much cheaper, the listing page did not even show any $60 tickets. The only available tickets to buy for Lot ABC were the seller's $25 tickets
• Customer service says the description says "15 min walk" so the tickets are valid and will not give me a refund. They said the seller just used Lot ABC just for visibility. I tried to give a counter example saying if I listed tickets in the VIP section but in the description said "Not VIP tickets" would that be valid?
• Customer service will no longer talk to me about this order. I talked to them about other orders and they responded within an hour

Scenario 2: This is for the same event lol. I didn't learn my lesson. I selected a different lot "Cahill Lot". This time it doesn't say "over a 15 minute walk to the venue", but I still received tickets to the same 15 minute away lot.

• Same thing happened with the section details. It does not say "Cahill Lot" anymore, but instead says the address of the garage. This detail was not available at any time before submitting payment details.
• Customer service is quoting a new policy "the parking is 15 minutes away from the venue. This timeframe is within our policies for the distance between the parking and the event." So this means any lot 15 minutes is considered valid regardless of which lot you choose.

Scenario 3: I had also purchased a parking pass to a different venue (Oakland Arena) and this one went through without any problems. This venue uses Ticketmaster to handle parking tickets and I think the way Stubhub integrates with Ticketmaster made it better to weed out scammers.

TLDR: Only buy parking passes if Ticketmaster is the official parking pass vendor for the event. Otherwise you risk receiving tickets up to 15 minutes away from the selected parking lot for the event.