u/gooberartfactory

Image 1 — Got Charged for Uber One During Free Trial
Image 2 — Got Charged for Uber One During Free Trial
Image 3 — Got Charged for Uber One During Free Trial
Image 4 — Got Charged for Uber One During Free Trial
Image 5 — Got Charged for Uber One During Free Trial

Got Charged for Uber One During Free Trial

I signed up for the Uber One 6 month free trial in February 2026. I got charged for it in June and July, during the free trial. Then when the trial ended in August, it charged me on the 11th of August and then again on 12th of August.

When I look in the app at the transactions, it says I’ve only been charged on the 11th of August, which is obviously bs.

My bank account is Scottish but I’m based in USA right now so the charge was for dollars on the app. But ofc it converts to pounds in my bank account.

I’ve contacted Uber three times but they’ve just been ignoring me. I’m contacting my bank right now but idk how much help they’ll be because they keep directing me to use the in-app dispute form which has no option that applies to my situation.

Idek what to do now. Have any of you had issues like this?

u/gooberartfactory — 2 days ago