u/hdnoejr1

I’m so displeased and disappointed with Dreame and I truly don’t want to be. I really, really wanted my vacuum to work.

1. Bought the Aqua 10 Ultra Roller and it was fantastic but then began to leak after three weeks. Damaged my hardwood floor. Returned.
2. Upgraded to the X60 Max Ultra Complete and it was horrible. Vacuuming was subpar compared to the Aqua 10. Mapping was subpar. And mopping only occurred twice in two weeks (yes, settings were correct). It also lost the mop pads every single time it mopped. One of the days, it vacuumed for 14 hours straight. Unsure why. 🤷🏻‍♂️ Returned.
3. Decided to try the Aqua 10 again hoping the leaking was a fluke. Sadly, after two days, got the same error, “mop cover error.” Called Dreame support. Up until this point, I had dealt with the store. The store was phenomenal. Dreame direct support was probably the worst customer service experience ever. They effectively wanted me to take the robot apart and try to self-repair even though that’s not in the manual, they insisted it was. At that point, I asked for a return label.

And this ends my tortuous experience with Dreame. Truly heartbreaking because the Aqua 10 was the best vacuum/mop combo of any I’ve ever used.

Was informed today that I have once again beaten RCC for the fourth time!!

Scans are all clear. The mass in my liver is officially confirmed as scar tissue and “there is no active cancer!” My doctor was so haply she hugged me and my wife. I will move to 20 mg Cabometyx 5 days a week for maintenance and monitoring.

Praise God for these amazing results!