Fake "Flight Reservations" scammers posing as various airlines
China Eastern out of the blue cancelled our flight (about two weeks out) and so I was faced with calling them to exercise the option of cancelling and getting a refund. However, it's difficult for Americans to get hold of CE, as they have no local CS number in the US. Tried to look online initially and found what looked like a toll-free number and called it. Got a guy with an Indian accent (an immediate red flag, sorry Indians) and resolved not to provide any info, but decided to learn a little.
I asked him which ticketing place I had called, and he just replied "Flight Reservations" (not CE) and wanted the ticket number. I told him I couldn't find it and would call back. So, if you need to contact CE, use VOIP and call their number in China. They have English-speaking agents who can and will help. Got that done but the next day comes a call from "Alice" at a US-based toll-free number saying she's with "Flight Reservations" in her voice mail. She's also got an obvious Indian accent and requested a call-back.
It's one thing to run a scam toll-free number set up for Americans, but it's quite another to call potential victims back! These scammers are actively scamming people.