I have been on facebook since 2015, I haven't done anything out of the ordinary, and out of nowhere they came up with this bs of an excuse of a suspension to get my biometric data? I don't consent to sharing this data with facebook. What can I do?
I decided to switch to Hyperoptic broadband and received my router on Tuesday. When I tried to set it up, the activation failed.
Since then, I’ve contacted support almost every day through both chat and phone calls, but my service still hasn’t been activated. I keep getting told there is a “system issue” on their side, but nobody is willing or able to explain what the actual issue is or provide a realistic timeframe for resolution.
I also checked for outages in my area and there don’t appear to be any reported problems. At this point I’ve been left without broadband despite already receiving the equipment and being told previously that the issue would be fixed “yesterday" many times.
Today they wouldn’t even confirm whether the issue is actively being worked on or when it might realistically be resolved. At this point I’m left wondering whether they are actually going to fix it anytime soon. I’m already burning through my mobile data just trying to stay connected, and this is starting to affect my work.
Has anyone else experienced this with Hyperoptic activation?