u/hunnybunmama

We are located in Kettering, OH

So we had ATT Fiber installed on the 1st. Switching from Spectrum, with whom we've rarely had issues (until this week). The main reason for switching was a better deal financially since Spectrum creeps up with time as everyone knows. Spectrum High Speed Internet bundled with 2 phones is currently running us $162/mo. The promo deal ATT is running now is 300Mbps speed $35.00. per month so money-wise it was a no-brainer. Plus everyone is raving about fiber.

We're currently on their 1000 Gig plan which will drop to 300 in a week or two. I forget why, it's just the way it's set up.

We're not heavy users: we stream everything on the TV, and run only a tablet and a PC off the lines otherwise. 2 users. For almost 2 full days it seemed great and installation went smoothly.

Watching YouTube this morning we had lots of problems getting through a video on a channel we frequent. Out of curiosity I pulled up same video on phone and NO jitter, no lag, no problems at all.

The only other thing to add might be it's an aerial installation, not underground. Last 2 yrs Alta Fiber and ATT have been adding lines to our neighborhood so they aren't really old either.

Any idea what might be going on? Am I going to be sorry I did this?

I bought a new PC with Win 11 on it, and the only program I can't reinstall is MS Picture It! 10. It's the original disk, not a bootleg. This was a wonderfully simple photo/graphics editor which I've used for almost 20 yrs. and need for my online store.

The only thing keeping me from completing the install is, it hangs because I do not have Internet Explorer 6 on the machine. I've tried 6 times to reinstall with the same result.

Specs: Dell Optiplex 3060 Desktop Computer

Processor Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz (3.00 GHz)

Installed RAM 16.0 GB (15.8 GB usable)

Graphics card Intel(R) UHD Graphics 630 (128 MB)

Storage 105 GB of 238 GB used

System type 64-bit operating system, x64-based processor

I've read some scary sounding workarounds interrupting the error such as " kill the msiexec processes" during install error...it's been years since I played around in DOS with command line stuff. I'll do it, if that's the only way. I wish a sandbox installation worked like it did with Win 10. Help??