▲ 9 r/googlefiber
Got self install kit today and it is not going well
Gave me an error when trying to setup my router and the WiFi light is not even on, on the router itself. Optic cable is green and so is network (blinking green) on the fiber jack. I reached out to customer support and they said they’ll get back to me via text when they hear back from the backend people but that they’re extremely busy rn. I live in a complex that exclusively only allows GFiber and have already missed one day of work(today) due to this. Wondering if there’s anything I can do besides what I’ve already done:
- Restarted
- Factory Reset
- Tried different Ethernet cables
u/hwiley — 10 days ago