Paid tax for the first time by myself today and I am completely lost
So today was my first time paying tax independently, and honestly, I had zero clue what I was doing.
I went to the Inland Revenue Office (IRO) and ended up using the computer they have set up inside the office. I submitted the form and paid Rs. 8,040 directly via Khalti.
Money is deducted, payment shows successful, but now I'm sitting here asking myself: How on earth do I actually get the Tax Clearance Certificate (कर चुक्ता प्रमाणपत्र)?
I tried asking the staff sitting at the counters, and holy shit—the level of rudeness was unreal. They literally did not give a single fuck about what I was asking. Total apathy. I’ve been to a few other government offices before, but I’ve never experienced this level of terrible service. No guidance, no explanations, just getting ignored or brushed off like I was wasting their precious time.
The real MVP, surprisingly, was the security guard. That man was doing God's work—he was literally the only person actively helping everyone figure out the offline system and navigate the counters...The actual staff were unbelievable in the worst way possible.
Anyway, since the staff refused to help: Can anyone walk me through the steps on how to generate/download the Tax Clearance Certificate online after paying via Khalti? Do I need to get it stamped physically, or can I just print it from the IRD portal?