

MOONDROP app: can't log in to my account after update, "User has not bound a phone number" / "Operation failed"
After a recent update, the MOONDROP app forced me to log out and asked me to link a phone number. I can still open and use the app, but I cannot get back into my account.
I log in with my email and password.
The app asks me to link a phone number and shows "User has not bound a phone number."
I enter my number (+91 India) and request the verification code. The app says, "Operation failed. Try again."
So, I cannot link a number, and I cannot log in to my account without one.
Already tried: repeating verification several times, restarting the app and phone, clearing the app cache, and checking that my internet is stable.
Setup: Samsung Galaxy S22, One UI 8, app version 2.26.1c-260930ai.
I just emailed support, so I am waiting for a reply. Has anyone else been forced to link a phone number after this update, especially with an Indian (+91) number? Did you find a fix, or does support have to bind the number manually? Screenshots attached.