r/MoondropLab

Image 1 — My Iem Broke and Don't know what to do
Image 2 — My Iem Broke and Don't know what to do
▲ 9 r/MoondropLab+1 crossposts

My Iem Broke and Don't know what to do

Guyss can you help me please, my left ear piece rods got cut off, it is a Moondrop Chu2 Dsp do you have any recommendations on what can I replace the cable that can still provide the sound it does before? I am running low on my budget and I was thinking if you can recommend some cheap replacement wire and some good replacement wire so I can go back to this post and buy some when I get my funds. Thank you guys.

u/Status_Assumption_21 — 10 days ago
▲ 1 r/MoondropLab+1 crossposts

Are the MOONDROP LAN II REF's the most viable pair of Neutral/Balanced Wired IEMs regarding my requirements, preferences, and priorities under $250?

Requirements, preferences, and priorities is as follows:

Sound Signature/Tonality - Clean, clear, detailed, accurate, balanced, little to no emphasis on any frequency range, uncolored (no warmth)

Highs/Treble - Clean, crist, detailed, accurate, airy, etc

Mids - Clean, crisp, detailed, textured, accurate, resolving, etc

Bass - Clean, articulated, precise, accurate, detailed, textured, fast/rapid transient responses, quality over quantity, etc

Technicalities - Wide soundstage, detailed, resolving, instrument separation and layering, soundstage and imaging, transient response, etc

Driver Size - 10mm+

Fit - Small ears/ear canal

Build - All-metal, durable, etc

Use Case - Critical listening, standard listening, etc

Budget - $250

If not, what is the most viable pair of Wired IEMs under $250 that meets my requirements, preferences, and priorities?

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u/Then-Fig9541 — 9 days ago

Got the Robin today!

So I have been looking for a while for wireless earbuds. Came across the Moondrop Robin for like half the price!! (45 USD) and it's the Japanese version. Definitely using this daily.

u/Yeula — 12 days ago

IEM or OWS?

So first things first, since it's been like 10 years since the last time that I wore some IEM as a person whom IEM gives u uncomfortable sensation, do new IEM improve the feeling? I don't want to spend 1-2 grand and never wear them again. Should I go try IRL somthing like Samsung IEM or apple just to get a feeling or it's basically the same since 10 years ago? I had some Samsung Galaxy buds live (the beans) and they didn't bother me but apparently no one makes beans anymore, so the alternative it's the OWS. Which brings me to my second question, should I just go with the Pills? They don't even cost a lot and seems a good model. Sorry for any grammatical errors and thanks.

u/fjoralb95 — 12 days ago

MOONDROP app: can't log in to my account after update, "User has not bound a phone number" / "Operation failed"

After a recent update, the MOONDROP app forced me to log out and asked me to link a phone number. I can still open and use the app, but I cannot get back into my account.

  1. I log in with my email and password.

  2. The app asks me to link a phone number and shows "User has not bound a phone number."

  3. I enter my number (+91 India) and request the verification code. The app says, "Operation failed. Try again."

So, I cannot link a number, and I cannot log in to my account without one.

Already tried: repeating verification several times, restarting the app and phone, clearing the app cache, and checking that my internet is stable.

Setup: Samsung Galaxy S22, One UI 8, app version 2.26.1c-260930ai.

I just emailed support, so I am waiting for a reply. Has anyone else been forced to link a phone number after this update, especially with an Indian (+91) number? Did you find a fix, or does support have to bind the number manually? Screenshots attached.

u/idgafufr — 13 days ago

Purchase spare parts (Robin Moondrop)

Does anyone know if you can buy spare parts. I recently got a the Robin Moondrop earbuds "JP Ver" off a dealer on shopee, but only the left earbud seem to be unable to charge. I've already clean the pins, tried resetting, etc. I was given the choice by the seller to refund back half the price of the earbuds (without sending it back) or refund full price (with sending it back). Im wondering whether I'm able to contact moondrop themselves to buy JUST the left earbud, or in any way recieve the left bud from them

u/LocalObligation7598 — 11 days ago

I forgot my Moondrop Space Travel 2 charging case in the washing machine and it's still working

Last week when I was during laundry I forgot to take the case out of my pocket, so it stayed in the washing machine for a full 3 hours cycle. I didn't even remove it from the washing machine right afterwards, I only did after the cycle has finished for 2 hours or so. I really thought I was cooked but when I tested the case, it still worked. I went on to wait for 2 more days for the water to dry completely, and since then it has been working just fine. I'm literally speechless

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u/AbsoluteTRLY-2199xD — 10 days ago

Moondrop Evo 2 App

Hi, I was on the verge on buying moondrop Evo 2 when I stumbled upon reddit thread that says that the app now has a problem after upgrading, which I think also means makes moondrop Evo 2 will also lost a lot of its usability. Is it correct? Or does moondrop Evo 2 use different app?

Also, is there any workaround? Does installing lower version of the app works?

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u/StardustGeass — 11 days ago

"Invalid phone number format" then what is valid?

And many more combination of starting points and dashes

u/GoldIngot19 — 13 days ago

Even using my number won't work

Used the correct format with the 1 in front of a US phone number. Never got any text with any code. This is very annoying. I think they're out of active duty until they get this fixed.

u/Standard_Tadpole8145 — 12 days ago

Moondrop app update is a pain – forced phone check & broken CAPTCHA

I’ve been using Moondrop gear for ages and love their IEMs, but this latest app update is honestly a nightmare. They now force you to verify your phone number just to unlock some AI service I never asked for. On top of that, the CAPTCHA pops up entirely in Chinese, which is useless for most of us outside China. And even if you put your number in, the verification code never arrives, it just errors out.

This isn’t a bug, it’s part of the new update. Which means you’re basically locked out of the stuff you actually need, like DSP and firmware updates, unless you jump through hoops that don’t even work. To make things worse, you can’t even see the battery levels of each earbud and the case anymore, which used to be one of the most basic and useful features.

Feels like Moondrop shot themselves in the foot here. Anyone else stuck with this? Honestly, forcing unnecessary services and breaking core features is a terrible move.

u/Heino_Kramm — 13 days ago

Need help deciding between the puddings and st2u

I’m looking to grab a new pair of budget TWS and I’ve narrowed it down to the Moondrop Pudding and the Space Travel 2 Ultra, but I’m pretty split and could use some input from anyone who’s tried either (or both).

Here are the main things I’m weighing:

  • Fit & Design: The biggest hesitation I have with the Pudding is the bean / stemless shape. Historically, I haven’t had the best luck with bean-style earbuds—they tend to feel unstable or cause pressure points for me compared to traditional stem designs (like the Space Travel). How secure/comfortable is the seal on the Pudding in real-world use? Does it sit deep, or is it awkward to seat properly?
  • Noise Cancelling: ANC is pretty important to me. I know the ST2 Ultra claims upgrades with feed-forward AI ANC and the planar driver, while the Pudding runs a 4-mic real-time adaptive setup. In practice, which one actually cuts out engine hums, commuter chatter, and street noise better?
  • Battery Life & Reliability: I really just want decent, reliable battery life without erratic drain or bugs (coming from the headaches with the CMF Buds Pro 2, I just want something that discharges evenly and doesn’t suddenly drop off). On paper, the Pudding advertises huge endurance (~12.5 hrs on buds / 41 total), while the ST2 Ultra is around 7 hrs / 24 hrs total. How accurate are these numbers with ANC on, and have there been any buggy case/charging connection issues?
  • Sound Quality: I know the ST2 Ultra packs that 13mm annular planar driver with LDAC, while the Pudding uses a 10mm dynamic driver with LHDC. Does the planar speed and detail on the ST2 Ultra make up for its lower battery specs, or does the Pudding hold its own with its tuning and PEQ?

Given that I prefer a reliable fit, solid ANC, and dependable battery life, which way should I lean?

reddit.com
u/GeneralOk2349 — 13 days ago