i am a new Director,.. senior leadership position. & just looking for others opinions or experience on how you've dealt with managers who give you constant pushback or question everything... & how did you navigate when this occurred? any & all feedback is appreciated.
Hello!
I started a new role and noticed this property does not have any checklist… (crazy to me) so i want to do shift checklist, for accountability of course and organization and structure
anyone willing to share / email with me?
Marriott brand btw & use Lightspeed!!!!
AM, PM, Night Audit, AYS (Operator) checklist would be great!
Thoughts on salary paid managers not being available when off property???
this isn’t saying that we would call the manager on their off day but in the event that they are texted / called / email that does require a response, what are the expectations/rules of getting a reply?
if it’s not urgent then email but if someone is texting you personally a question & no answer because you don’t answer when you’re not at work for your “mental health” (but you are not an hourly associate)
just looking for thoughts & opinions?
Thoughts on checklists?
do you think they are a form of micromanaging or good management?
All feedback welcome.
also, i guess it depends what line of work you do, for more context i work in hospitality (hotel industry) so checklists especially the front desk operations is very important to have
would anyone ever be so kind to share a check list for the front desk staff?
AM, PM, Nightshift checklist.
thank you!!!