The Dear Potato problem
I saw this post from Dear Potato today bashing on a reveiw that was 3 stars, said they had good food and was only negative regarding their random closings and the fact that these closings are never posted on their website. The owner responded with the picture I posted, pretty much acting like this was a crazy thing to say and that they always post it on socials so its fine.
The owner has consistently slammed any reveiw she reads as negative on Instagram and genuinely seems to believe that anyone with feedback hates her buisness and is out to get her. So I decided to leave a reveiw too which ive attached aswell. She has now blocked me on Instagram so I just wanted to share this and wanted to see if anyone had similar tales!
update
Ok this got way bigger than i expected and as mods stated DO NOT send hate to the owner or get way over upset. However I do believe this is a larger conversation that needs to be had especially in relation to comments made by former employees and Sheas reaction to this thread, the reveiw, and the following email. To tie this in a bow ill just summarize the thread and where everything stands now.
The owner responded to my google reveiw saying that I was upset because the og reviewer was my friendnot true and that its out of their control if people dont know to check their socials. Pretty much ignoring what my whole reveiw was about.
She eventually posted here a long comment about the closing issuse. Which I press again is not what my reveiw or post was about outside of its brief mention. When I commented explaining that I wasn't talking about closing but was talking about her interactions with the community she responded by commenting that I am obnoxious and need to touch grass which shes now deleted.
In my email to her I mention numerous times just like I do in the reveiw how much I support DP and want them to succeed and how I dont mean to hate but only to share how her reactions are coming off to others. She responded to this in her email by telling me that alot of people love their "snark" so my opinion doesn't really matter and should be kept to myself, and that if am just looking for validation and attention.
In my last message to her responding to this i brought up that her posting reveiws on her Instagram and trying to drag people who disagree with her is also looking for validation, and that her reactions to critiques are her own inability to accept others opinions.
So to everyone here im well aware that I do not have the one sole right opinion here and that everyone can veiw this in a diffrent way. I have been polite in every statement I made towards DP and ill continue doing so. However i still stand true in my original statement that I believe this behavior is childish, unprofessional, and shines a bad light on a buisness she has worked very hard on. I hope DP and its owner continue to grow and learn from what many people have posted in here today.