What did I do wrong?
I purchased a few jigsaw puzzles this morning from four different sellers. I usually don’t pay much attention to who the seller is, I just add the puzzles I want to my cart and check out.
One of my purchases included two puzzles from the same seller. She immediately messaged me, canceled the order, and I realized after her message that buying two items together was apparently considered a bundle. I went back and purchased the two puzzles separately, thinking that was the issue because that’s what she called out as a concern. I also only ever buy on Mercari, never sell and I am not sure what the free shipping impacts are to her as the seller.
She canceled both orders again and then blocked me.
Did I do something wrong? The only thing I can think of is that I didn’t realize buying two items from the same seller in one transaction counted as a bundle. Every other bundled purchase I’ve made has been explicitly advertised as a bundle with a discount, so I didn’t know there was any etiquette around it.
I’m genuinely just trying to understand if I missed an unwritten Mercari rule or if this was just an unusual seller.