Day 15..
Here is yet another update, I even have the collision manager for vinfast, based in California (Jesse) involved - Im on day 15 and we have not made any progress as of yet - Here is the response I received today from my insurance company (Which is also the lady that hit my wifes vf8 insurance company) -
Please take note, if you should get into an accident, thats not even your fault!!
Please know that we are actively working on your claim and doing everything we can to move the process forward as quickly as possible. Unfortunately, there is very limited repair and parts support for VinFast vehicles in Florida, which has made obtaining the information needed to determine whether the vehicle will be repaired or declared a total loss more challenging than we would typically expect.
At this time, we have not received any new updates to share, but as soon as we do, we will reach out to you immediately. I can assure you that your claim has not been forgotten, and we are continuing to follow up with all parties involved to obtain the information necessary to make a decision.
We appreciate your patience and understanding, and we'll keep you informed as soon as there is any progress.