Dispute team put restriction on my account (no notification to me). Rent payment did not clear, and now I have fees.
This is the second time I got screwed by Ally, but somehow the more frustrating part is the lack of communication from them to me. CSRs dont seem to have a clue. The app doesn't even show there's a restriction on there, so how am I supposed to rely on them for making critical payments like rent and Credit Cards?
Im looking to switch, any recommendations on other banks with reliable checking account for payments, and proper and timely communication if there are issues??
TIA