u/jmo15

can any of these build a questionnaire from a pdf of the tax return? seems like they build a questionnaire using data from the tax software, but I am a newer firm and have a lot of new clients which obviously would not have prior year return data from the software.

What did you think about it?

I get the call back and then when they finally pick up they say they can't hear me and then just hang up. I've never had trouble with my service when calling anyone else. Trying to figure out if this is a me problem or a them problem.