Constantly have to disconnect reconnect from wifi devices - very close to switching providers.
Signed up for Ziply FIber in March - and its been the best internet ive had when im on Ethernet.
On phones or my TV though(wifi), its been a slow torture. Every 3-5minutes of using my phone browsing the internet, social medias, working, etc, the device will get stuck loading. If you let it do its thing, it will stay in this state of perpetual loading until you disconnect from the internet and reconnect.
On my TV, every night I use it, I have to sign back into the internet. Both devices worked for a year with xfinity, and the problems only occurred when I moved & swapped to Ziply.
I've had 3 techs come out - which I'm not entirely sure what the process is to become a tech, but without insulting, all 3 have been useless in fixing the problem, or having any idea how to fix and im stuck troubleshooting again.
Settings at the moment:
A Band Steering 2.4Ghz/5Ghz network
A 2nd guest network for Ring/Alexa and other smart devices
I have tried:
No Band Steering
Connecting to 2.4ghz
Connecting to 5Ghz
Connecting to a 6Ghz network
Connecting to a MLO Network
Swapping out Modem
Swapping out Wifi extenders
Additional notes bc techs have wanted to blame my devices: my phone works fine everywhere else, and my TV worked fine prior to having ziply.
Pls help me Obiwan you're my only hope