u/jt_baumann

A buyer purchased a baseball bat on June 21, and I shipped it the next day with over 10 other packages during a scheduled USPS pickup. Every other package was delivered, but this one never updated past "Label Created, USPS Awaiting Item." It never received a single scan.

After 10 days, the buyer messaged me saying I never shipped it and immediately left negative feedback before I could explain. I refunded them in full right away and told them they could keep the bat if it ever shows up.
I had 100% positive feedback before this, and this is the first time something like this has happened in nearly 1,000 orders.

Has anyone had eBay remove feedback in a case like this, where the package was shipped but USPS never scanned it?

I had these Fisher Price Little People removed due to product safety policy and upon researching I see it’s for a recall on these Donald and Daisy toys, though they’re not the same ones being affected. Is it safe to just relist them? And also, is this an automated system that’s removing the listings or is someone out there manually and incorrectly removing listings.

They’re size 33 waist so unfortunately don’t fit me but I’m open to offers if anyone’s interested.