Cat sitter not meeting my expectations for updates. Should I confront/leave a review or just move on and not rebook?
My usual cat sitter wasn’t available for the vacation I’m currently on. I booked a new cat sitter via Meowtel for six, 45-minute drop in visits for my two cats while we are away.
For the first 3 days the cat sitter provided ONE photo of ONE of my cats (I’ve received 2 total photos of one cat and one pic of the other). She gives me a single sentence about my cat with medical issues every day and provides no other details. I have no idea if they are getting pet or played with at all. I only know how much one of my cats eats each day.
Today the only thing I heard from my sitter was that she was headed over— received no photos and not a single sentence about either cat. I’m worried about my cat with medical issues and thank god we are going back tomorrow.
This sitter had 5 star reviews on Meowtel and was very sweet at the meet and greet. I hate confrontation and haven’t asked her for more yet but I’m more and more frustrated with her every day.
I don’t want to harm her business by leaving a poor review but I also don’t recommend her. What would you do in this scenario?