Xfinity Return Equiment I Never Had
I cancelled my service a few days ago and has not return the equipment yet. I got an email today listing 2 equipments.
XB6 Internet Gateway
4k Cable Converter Wifi
I never had the 4K Cable Converter Wifi. I don't know why it was assigned to me, because I never had TV service with Comcast, only internet. I need this removed from my account. Also I can't access my account online or through the Xfinity app - everything regarding the account from my current address has been deleted.