I noticed in the change log from two days ago that it said there was an option now to clean up authorized IP’s after 30,60, or 90 days. However, for the life of me I can’t figure out how to do it. Does anyone know how to enable that?
Edit: Called Support again tonight and found they COULD in fact change the carrier, they switched to Verizon and it’s amazing. 30ms ping, 55 down and 12 up. Shoutout to Sal from eero support for rocking it out!
So I’ve been waiting since last September to purchase the 5G model, however I’ve finally given up on waiting so purchased the LTE one, figured I can upgrade if and when the other one comes out.
My experience: Adding to the network was easy, I found the node with the best cellular coverage beforehand and got it plugged in. I was surprised once it configured the app was reporting only 1 bar. So I unplugged the isp to test, wow was it bad. 300-400ms pings, 10 down and less than 1 up. I found that strange but realized it picked ATT, who does not have good service in my area. Meanwhile I can basically see the Verizon tower. So I called and asked how to get it to switch, to which I found out there is no such thing, even on their end. They assured me that it always selects the best network. Meanwhile I’m staring at exact LTE signal measurements (not bars but legit measurements) that say the opposite. So I asked if it was something I’d have to wait for it to reselect and asked how often it reevaluated the choice. They didn’t seem to be able to answer that at all. They just kept suggesting I move it around the house, to which I replied I had already done the leg work of finding the best signal locations for each of the eeros (Verizon and now ATT). I guess tonight I have one option. To try the other location and see if somehow the eero signal has the the exact opposite experience of the phones I tested with. Otherwise an awesome idea is dead in the water, for at least me, only because the signal didn’t pick the correct carrier and there seems to be no way to fix that. I’m actually pretty disappointed.