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u/lanamakesart

▲ 22 r/s3xybuttons

They delete discord messages and don't answer support emails.

So I recently posted about my common issue of the stalk snapping in half, emailed support about a 6 days ago and got no answer yet, texted in all discord channels and to my surprise they deleted mine and other people's messages, you can see their discord chat has 1-2 messages per day, when in reality there's dozens of people complaining about the same issues.

They delete discord messages and not respond to support/warranty issues.

In discord they respond with: Email support.

Not a good look for the company ngl.

reddit.com
u/lanamakesart — 1 day ago
▲ 61 r/s3xybuttons+1 crossposts

Another victim of enhauto’s bad quality

So this happened today, im always very careful with my things, specially with this car since its brand new, used the stalk like any other day and it just crumbled under no pressure.

Looked up into it and TONS of people posting this same issue, they all have the exact same point of breakage as mine, their discord is full of this same issue, im talking dozens of posts.

Anyone been thru this and can share what to do/who to contact? Do they warranty it? Do they send a new one?
It has less than 6 months.

Also theres some sort of discoloration/texture issues at the base of the stalk aswell, both seem to be peeling or delaminating around where it broke, my index finger is pointing to it.

u/lanamakesart — 6 days ago