Ticketmaster Biometric Collection
I've had my account for over 20 years with the same phone number linked to it over 20 years. I have purchased hundreds of tickets for concerts, sports and comedy shows. After having them frequently mess with me and my account, I got "account restricted". Over half my life with this account and the customer service rep on the phone says I "have the choice" to either give my biometric data to Persona or create a different account.
I have left many platforms due to data privacy. I have avoided doing biometrics for everything but professional certification until now. All of this and I feel like I've lost the war. I know it's just a battle, but it's the first time I'm going to be forced to go against my beliefs and knowledge of just how unsafe these verification systems are. I feel defeated.
Edit: I was going to give in and do it last night, but when I logged in, the prompt wasn't given. I called and customer service could only offer "try again later time to time". So they give you a deadline, but if you don't complete it ASAP, it's possible it won't appear again. Customer service can't retrigger it. They asked if I had any email with instructions. Nope.
To confirm, I logged out, cleared my cache, then logged in again and I didn't get prompted. I have 4 concerts in the coming week and now have to worry about randomly receiving this prompt as I attempt to enter an event. You just can't make this nonsense up!