A little PayPal appreciation.
So I subscribed to acenstry.com under a free trial a month ago and when I tried to cancel the membership before the renewal it said I had to pay a fee to cancel my membership. I think that charging to cancel a membership is downright ridiculous but that's beside the point. Anyway at the time I didn't have the funds to cancel and I just forgot about it until a few days ago when I was charged for the renewal fee. I canceled my membership for a fee and tried to get my money back for the renewal which I thought would be a painless process like it is with most companies. Come to find out that in the fine print is a clause the basically says no refunds under any circumstances. Well at that point it was obvious to me that acestry.com was for some reason running a soft scam on anyone unfortunate enough to sign up for a free trial and I tried to talk to the chat agent and message the support about a refund but they adamantly refused each time. After that I pretty much gave up but decided to dispute it on PayPal not thinking anything would come of it considering that it was technically in the fine print regardless of the scummy and predatory way it was implemented. Then a few days go by and then I get an email that PayPal sided with me and refunded me the full amount of the renewal. So thanks PayPal for actually seeing a little dispute like mine all the way through and valuing your customers.
TLDR: ancestry.com charged me for a subscription I didn't want and refused to issue a refund. I disputed the charge with PayPal and they paid me back in full.