u/lizard_tip

Buyer requested a refund due to damage that was not there when I shipped. Im pretty sure they accidentally cut the shorts when opening them.

How should I handle this without doing any damage to my account? Sadly it was a decent sale and id like to keep the funds if possible. Im willing to offer a partial refund or full if its what is needed.

Is this message or something similar sufficient? Or should I take another route?

Thanks!