Being asked for documents I’ve already provided.
Hello :)
So just wanting to know if this has happened to anyone else.
I’m waiting to start my new job in a couple of weeks but until then I’ve been on UC & was asked to submit bank statements for my claim review which is fine. I did this back in July and it says so in my journal too.
But I got a message today saying they didn’t receive any documents and I have to submit them. I did message them saying I’ve done this already and pointed out the exact date. Just confused why this would happen. Anyone had this before?