Wouldn’t give a price just for phone.
So I manage my grandmother’s finances and general affairs, and CenturyLink has been… a process.
They just ran fiber down her street and are offering all these senior discounts, so I started looking at switching her over. Right now she’s paying about $40 for DSL internet and another $40 for a POTS landline. Pretty standard setup.
I called CenturyLink to ask a simple question: if we drop the internet, what would the phone line cost on its own? They basically told me they don’t know. Said we wouldn’t know until after I cancel. Which… makes zero sense. I also tried to ask about porting the number out, same thing—no clear answer, no real guidance, just a lot of “you’ll find out after.”
It’s just wild how little clarity there is for something this basic, especially for older customers. Meanwhile, it feels like everyone on her street is already switching over to the new fiber provider.
We’ve got an install scheduled at our house in two weeks with the new fiber company, and honestly it can’t come soon enough. Bye bye CenturyLink
