u/madprearo

Hi, after 1 month of the Microsoft support not being able to help me with this, I’m posting here to see if anyone has a clue into what I should try.

So, I moved into another country and bought a used 360, wanting to download all the games I had digitally in my account from many years ago. I did all the migration steps for my Xbox and Microsoft account, changed the region in the Xbox itself and also did the license transfer.

Before migrating region, all my stuff appeared normally but downloading them gives a corrupted error (as it should, because before I was in a NTSC region and now PAL). But after migrating regions, all the stuff I own just appears in the Download History as “CONTENT NOT AVAILABLE“. When I click on them, it gives an error.

For testing, now even new things I buy for the Xbox 360 on the app appear in the Download History as Content not Available.

I can play physical discs fine, but it seems something is broken on the digital licenses for my account, and support just says they escalated the case but don’t have a response yet. I already did all the formatting, clearing cache and redownloading profile stuff. Going back to my previous region also didnt solve this.

Thank you very much for the attention.

Hi, after 1 month of the Microsoft support not being able to help me with this, I’m posting here to see if anyone has a clue into what I should try.

So, I moved into another country and bought a used 360, wanting to download all the games I had digitally in my account from many years ago. I did all the migration steps for my Xbox and Microsoft account, changed the region in the Xbox itself and also did the license transfer.

Before migrating region, all my stuff appeared normally but downloading them gives a corrupted error (as it should, because before I was in a NTSC region and now PAL). But after migrating regions, all the stuff I own just appears in the Download History as “CONTENT NOT AVAILABLE“. When I click on them, it gives an error.

For testing, now even new things I buy for the Xbox 360 on the app appear in the Download History as Content not Available.

I can play physical discs fine, but it seems something is broken on the digital licenses for my account, and support just says they escalated the case but don’t have a response yet. I already did all the formatting, clearing cache and redownloading profile stuff.

Thank you very much for the attention.