Never received 3 orders, LRG claims delivered
So this is a wild one but I placed orders for Neon Inferno, I Have No Mouth, and Heretic/Hexen back when they were up for pre order and got absolutely no updates on them during that time. No tracking info, no email updates (which they always send when an item is shipped/delivered), nothing.
I finally reached out to support today and was told they were delivered back in April. Yes… APRIL.
They also sent tracking numbers for the items which I had never been given prior and still don’t have access to in my LRG profile.
Additionally, all of the items were marked as “on its way” in my profile and have been for months. Not delivered.
I know this is kind of on me but as someone who’s unfortunately used to waiting well past the expected delivery date for LRG orders, I kinda forgot about them until recently and assumed they’d arrive when they arrive.
Has anyone else dealt with a situation like this? I assume I’m gonna have to attempt a chargeback though I’m not sure they’ll accept it given how long it’s been.
I do blame myself a bit since LRG is known for this type of scummy behavior and I kept giving them my money anyways so if I have to learn a $100-$150 lesson I guess it is what it is lol.