Tenancy is ending and amount held in the deposit scheme is too low

This is in England.

We are moving out of our joint tenancy rented house and our deposit is held in the My Deposits scheme. A couple of years ago we were given a deposit cetificate that didn't have the correct amount on it, it was too low. We asked for a corrected certificate and were refused. A year later and there was a tenant shuffle and we were given another certificate that was even lower than the one before, about £1k less than it should be. We complained and were told it was a clerical error just on the certificate and the actual amount was correct.

Now we're moving out, we logged into the My Deposits portal and we can see for ourselves the amount is not correct, it's £1k too low. Our last day of the tenancy is today and we want to request the deposit back via the My Deposits portal tomorrow. What do we do about the incorrect amount?

Yes we have informed the LL twice about it in the past couple weeks, including that she could be penalized for improperly protecting the deposit, and she has ignored us.

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u/maybenomaybe — 5 days ago
▲ 14 r/Sezane

Preloved collection releasing September

From today's Vogue article.

"Additionally, to pay homage to Sézane’s vintage roots, the brand will release a pre-loved offshoot – for which 10 per cent of the global net sales will be donated to Demain, a philanthropic social impact program created by the brand, on the 21st of every month – aptly named Les Composantes. Launches of one-of-a-kind pieces, curated by Morgane or an invited guest, will be available to purchase from September."

So I guess this is what happened to those pieces they were asking people to donate back?

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u/maybenomaybe — 2 months ago

UPDATE: sun cream confiscated by airport security

I promised I would update, here it is. Original post.

I talked to my coworker further and this is what happened. She had her cabin baggage pulled aside for additional inspection. The security guy pulled out 4 toiletries, the sun cream, Beauty of Joseon Sun Relief Rice + Probiotics, was one of them. He scanned each of them in that little box they have, then told my coworker it was the sun cream. He said it was either the packaging or the ingredients (it was a new and unopened tube), but she couldn't take it with her. He put it in a bag and took it away. He said she could pick it up from Lost Property on a return trip, and gave her a "Post and Fly" slip of paper with a code and barcode on it.

We didn't fly back via the same airport (Luton), but we took another trip the following week where we did return to Luton. She scanned the paper and had to pay £10 if she wanted it back. When we landed we went to Lost Property where they scanned the code and returned it to her.

So, a) we still don't know exactly what got the sun cream flagged (exterior contamination?), b) the security guard wasn't trying to steal it, and c) you can actually get stuff back that gets taken away at security, but you have to pay. If she'd waited longer than a week it would have been £20, and they dispose of it after 30 days.

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u/maybenomaybe — 2 months ago

Sun cream - ingredients banned from cabin baggage going to Europe?

Don't know if this is the right place to post but I'm hoping someone knowledgeable can provide insight.

A coworker and I flew to Portugal from the UK last week, and at security my coworker's sun cream was confiscated. The security person told her it was due to an ingredient in it that wasn't allowed in Europe (it was not over 100ml and was in the appropriate clear bag). He didn't tell her what the banned ingredient was. I wasn't present for this as I was in a different queue but she told me immediately afterward. She said he scanned it and then confiscated it, told her she could collect it upon return.

I don't know what brand it was, she only said it was £30 and brand new. I intend to ask when I see her next.

I've never heard of this happening before, can anyone shed light? I go to Europe multiple times a year for work/holidays. Are there specifically banned ingredients? What if she'd put it in checked baggage?

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u/maybenomaybe — 2 months ago

Fraudulent tenant reference

We've discovered that a tenant recently added to a joint contract via deed of assignment provided a fraudulent reference contact for her previous landlord - a fake name and contact information that actually fed back to her.

This tenant has been a nightmare, not paying rent on time so the other tenants have had to cover it, not paying shared bills, theft (of minor products) from the other tenants, and failure to pay the deposit on to the outgoing tenant as well as failure to pay for furniture bought from the outgoing tenant. The outgoing tenant is pursuing legal action as money owed is nearly 2k.

We managed to locate and contact her actual previous landlord who confirmed they are pursuing a financial claim against the tenant via County Court but they cannot divulge further details.

This tenant went through the standard reference checks performed by the managing agency, Foxtons, but the false reference was seemingly never checked.

The tenant has given notice and is due to move out by Sept 10 but has stated that they will not be paying the last month's rent when it is due (Aug 11). They also owe nearly £200 in bills to the other tenants.

Any advice?

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u/maybenomaybe — 2 months ago
▲ 1 r/porto

Car transfer service Porto to Viseu

I am travelling for work next week first to Porto then to Viseu, and then from Viseu to the airport.

Could anyone recommend a reliable car service that I can pre-book?

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u/maybenomaybe — 3 months ago

How to find ownership of shared alley/fire risk

We're renting a house on a short street of only 6 residences. A shared alley runs behind the gardens, dead-ending at a church yard on one end and opening into the street at the other. There's a solid gate on the street end which had a combination padlock on it. We don't know who put it there or the combo. We've asked a neighbour and he didn't know, neighbour on the other side is away for quite a while. I plan to ask the neighbour closest to the gate next. According to the council this alley is the fire exit from our house should we be unable to exit our house from the front.

The padlock is less of an issue right now than the fact that the new residents of the house closest to the dead end have been having parties that spill out into the alley, and they're smoking in it. The alley is covered in dry dead grass and is a tinderbox. We're concerned about a stray butt or ember starting a fire.

How do we find out who is responsible for the alley and what fire precautions should be taken? We'll talk to the neighbours if/when required but not during a drunken party. We took a photo of the smoking and they shouted at us.

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u/maybenomaybe — 3 months ago

London - Greensmiths Deli Lower Marsh

Was on Lower Marsh near Waterloo station for lunch today and popped into Greensmiths Deli, and lo and behold, they had a decent selection of tinned fish at the very back of the store.

u/maybenomaybe — 3 months ago

Manager says coworkers have complained, coworkers say they haven't

Earlier this year I had a rather rough week where two of my immediate family members were hospitalized. On top of that, my father had been recently diagnosed with cancer, and a few months prior I had been diagnosed with a permanent illness. During this week, I was quiet and withdrawn. To be clear, I did my work as always, spoke to others when I needed to, replied to people when they talked to me. But I didn't socialize or casually chat, and I didn't attend an after-hours party for a coworker leaving the company.

My manager later told me that 3 people had separately complained about how quiet I was that week. Two of them surprised me, as I have a friendly working relationship with them, one of them the relationship has been rocky. I asked my manager very specifically, did they make expressions of concern, or did they make a complaint. My manager said, complaint. My manager was already aware of my father and my own condition and I made her aware of my other family's situation in this conversation.

I later spoke to each coworker individually. All of them unequivocally said they did not make a complaint. They said they were worried and had just casually inquired if my manager knew if anything was wrong (one was aware of my father's illness, one was aware of mine). They seemed surprised and/or upset their concern had been characterized as a complaint. With the coworker who I have a rocky history with, it was a very productive and positive conversation, and we cleared the air and agreed to a fresh start.

I am perturbed that many manager would mischaracterize their concerns for my well-being as complaints against me. The effect of what she told me created a very stressful office environment for me, risked damaging my work relationships, and caused me to become deeply depressed on top of everything else that was going on. This is not the first time she's done this kind of thing and other inappropriate behaviour, two years ago I went on a short stress leave because of her. My rocky-relationship coworker even said "I wish she would stop pitting us against each other".

What, if anything, can I do about this? I think it is egregious to fabricate complaints about an employee. For context, I am extremely good at my job, my reviews are excellent, my attendance perfect. I am very overworked, covering multiple roles by myself, and very underpaid. I have been there 4 years. Yes I am looking for other jobs, but I don't expect to find anything soon so I need to deal with this in the meantime.

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u/maybenomaybe — 3 months ago

Nightmare tenant in a joint tenancy

4-person joint tenancy in a licensed HMO in England.

We've had a new person added to our tenancy via deed of assignment after 1 person gave notice to move out. The new tenant did not pay their first month's rent when due, and the 3 of us (who have been living here for years) had to cover it when Foxton's started threatening us with fines. The new tenant repaid us for the rent, but has not paid their share of any joint bills, and hasn't paid their deposit to the outgoing tenant, as well as for furniture they arranged to buy from the outgoing tenant.

The 3 of us really do no want to live with this person. Besides the nonpayments, she is volatile and seems mentally unbalanced. Our landlord is looking at legal options to remove her but since she did pay the rent, I don't see how this is possible. Foxtons says the deposit issue is between the outgoing and new tenant and won't do anything about the non-payment there, although they changed the name on the deposit certificate to the new person, despite her not paying it.

My question: it's my understanding that in a joint tenancy, when 1 person gives notice the tenancy is ended for everyone, the contract is over. If one of the 3 of us were to give notice, that should dissolve the current contract. Then can the LL choose to add the 3 of us to a new contract (plus a new 4th), and leave out the problem tenant?

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u/maybenomaybe — 3 months ago

I'm trying to find a new hiking tshirt to replace The North Face Tanken tshirt, which was my absolute fave that I've been hiking in for 8 years. Ordered a new one online, and to my dismay they've changed the fabric and it is now *completely* transparent, and totally unwearable without an added layer underneath or in top, which defeats the purpose.

I'm looking for a tshirt that

  1. Has no separate sleeve piece - the body and sleeve are one so there's no armhole seam
  2. Is not fitted or tight
  3. Is synthetic or a lightweight merino, no cotton

I've searched the websites of Cotswold, Decathlon, and Ellis Brigham without much luck.

Any recommendations?

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u/maybenomaybe — 5 months ago

Has anyone successfully taken collapsible walking poles in their carryon bag on a flight? I'm flying Stansted to Luxembourg via Ryanair, curious to know if it's worth the attemplt.

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u/maybenomaybe — 6 months ago