Claims Nightmare
I was hit by a drunk driver on April 19 while my car was parked on the street overnight in Southern California. She also hit another vehicle and a street sign (city property). Fortunately, she has insurance (Geico), but since she damaged so much property, her insurance does not cover all of the damage to all three items.
Before I found out Geico couldn't cover the cost, my car was assessed by Geico, deeming it a total loss and I was given a settlement amount of approximately $21,300. There was a miscommunication and I did not find out that they could not pay out the settlement until about a week after they gave me the the settlement number. During this time, I bought a new car, since I have a child and cannot get to work without a car. I put down $7k on the car, feeling comfortable with that, as I owed $16k on my totaled car, which would only leave me paying a little less than $2k out of my own pocket ($21,300 - $16,000 = $5300 - I was assuming I would be getting a check for $5300 for after my loan was paid off).
Now, I am being forced to go through Progressive, my insurance company, for the settlement. I have read horror stories about Progressive severely undercompensating people for their cars, but I feel like I have a leg to stand on, as Geico had already offered a $21,300 settlement. Progressive wouldn't honor that number, took possession of my car, and did their own inspection. I am waiting to hear this week what they come back with.
I have pretty much sworn off the $7k, which is a huge bummer, it was pretty much all of my savings. I know I acted quickly and it is my own fault I did not wait to have the check in my hands before I purchased a new car, but I also felt like I had no choice. Is there anything I can do to get Progressive even remotely close to the number Geico gave me? I know I can enter into settlement negotiations, but it has already been a month and I am getting to the point I will have to make 2 car payments. I just have a gut feeling Progressive may only offer around $16k, which feels unacceptable knowing another insurance agency offered so much more. Any advice is appreciated!