▲ 3 r/Nextiva
Voicemail only sends when clicking pound
Hello,
We are still getting set up with nextiva. One thing we noticed is that when users leave a voicemail, it does not save/send unless users hit pound followed by '3'. We are missing nearly 100% of our messages, is this expected and is there any way to have voicmails automatically send?
EDIT: nextiva support proactively reached out from this post -- it was a setup issue, you have to do some configuration from the voice prompts. +1 to nextiva support!
u/merlinm — 3 days ago