u/monopolydollars

Hey all, like title says, my Geely no longer responds to “Hi Geely”. The voice button still works and can do voice commands from there, but no luck when trying to engage via “Hi Geely”. I’ve tried turning the function off and on, rebooting and even factory resetting. It’s definitely switched on in my profile. I’m trying different pronunciations/accents/loudness but no luck. Once I hit the button though, it picks up my voice just fine.

Is this something I’ll need to contact Geely support for?